CRM Middleware

What is CRM Middleware?

CRM Middleware is a universal connector between any IPBX and any CRM. It eliminates manual data entry, ensures every call is logged automatically and puts the right customer record in front of your team at the right time.

Key Features

Native & Generic Integrations

Works natively with major CRMs and includes a generic connector for any CRM with an API — all configured visually.

Drag-and-Drop Field Mapping

Map PBX data fields to CRM fields visually. No coding, no SQL, no API expertise required.

Real-Time Synchronization

Call data syncs to your CRM via API in real time — the moment a call ends, your CRM is updated.

Screen Pop (Caller ID Lookup)

The customer's record appears on screen before you even pick up the phone. Personalized service from the first word.

Automatic Call Logging

Every inbound and outbound call is logged automatically in your CRM — duration, outcome, agent, timestamp. Nothing falls through the cracks.

Pricing

All inclusive — hosting, updates and support. Deployment in minutes.