Expert Statistics

What is Expert Statistics?

Expert Statistics transforms raw PBX data into clear, actionable dashboards and automated reports. Built specifically for 3CX and Yeastar systems, it gives managers and executives the visibility they need to run an efficient team.

Key Features

Real-Time Dashboards

See at a glance the activity across all your queues, extensions and ring groups. Updated live, no manual refresh required.

Missed Call Analysis

Understand exactly where, when and why calls are lost — broken down by hour, queue and agent. Turn missed calls into revenue.

Automated Reports

Receive a complete report in your inbox every Monday morning — without lifting a finger. Weekly summaries, trends and performance highlights.

Performance Tracking

Measure each team member objectively: response time, call volume, handle time. Coach with data, not guesswork.

Real-Time Alerts

Get notified immediately when a critical threshold is exceeded — too many missed calls, queue wait time too long, agent unavailable.

Macro Views

Global performance analysis across the entire PBX system. See the big picture across all departments and locations.

Who Is It For?

• Customer service managers — Manage your team with reliable data
• Sales directors — Measure your sales team's phone activity
• IT/CIO managers — Provide visibility to management with no extra effort
• SMB executives — Finally understand what your phone system reveals about your business

Pricing

All inclusive — hosting, updates and support. Deployment in under one hour. 14-day free trial.